Trusted online casino operator EuropaCasino Inc. (NASDAQ: CSNRM) has made a costly mistake after launching their online casino in Thailand that caused the company to lose hundreds of thousands of euros to its players.
This glitch has already lost them close to 4 Million in free spins and cash prizes and the loss is going to continue to increase until when their new customer agreement takes effect.
What Exactly Happened?
Michael McGee, an experienced casino player from Pattaya who was one of the first players to discover the loophole explains, “EuropaCasino new promotional campaign for new customers in Thailand was supposed to give up to $240 USD of additional free credits to all new customers that deposited at least 10$ to their account. Unfortunately for them, they had a wording error in the agreement so each new customer can get up to $2,400 of free credits based on the amount of their first deposit.
As a result, people are using the free credit and hitting jackpots that are costing EuropaCasino heavily. What is making matters even worse for the company is that there is no way for them to fix it due to the strict gambling laws in Thailand which require casino companies to notify at least 7 days in advance before changing their terms and conditions. So getting these bonuses for free is completely legal.”
Thousands of Winners
One company’s mistake can be incredibly profitable for everyone else. One lucky woman, 26-year-old Karen Hammond from Phuket, registered with EuropaCasino and claimed the free credit and after using just 175 spins she won the progressive jackpot of $77,000 USD. “I used to dread waking up each morning and going to a job that I hate, all to just be able to cover my rent and bills, now I have so much freedom.”
EuropaCasino’s CEO, Stuart Rogers was fired immediately after the incident and the new manager Phillip Halstead has a lot of fixing to do. Halstead responded to our inquiry via email, “This has been a very unfortunate and costly mistake for the company but we have to learn from it and move on. The Thai market is very important to us and we are here to stay even after this costly error for the company.”
Here is how Thai people are claiming their free money:
1. They sign up on the EuropaCasino page
2. They will make a small deposit of at least 10$ and then use the free credits they receive to win money without a risk of losing and completely legally